ThinkCrest AI Privacy Policy

Effective Date: July 10, 2025

At ThinkCrest AI ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This

Privacy Policy explains how we collect, use, disclose, and protect your information when you use our artificial intelligence software, services,

websites, or applications (collectively, the "Services"). As an AI software company, we prioritize transparency, data minimization, and compliance with global data protection laws, including but not limited to the General Data Protection Regulation (GDPR), the California

Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and the Personal Information Protection and Electronic Documents Act (PIPEDA).By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect We collect information to provide, improve, and personalize our AI-driven Services. The types of information we collect include: a. Information You Provide Directly Account Information: When you create an account, we may collect your name, email address, phone number, company name, billing information, and other details you provide. User Content: Data you input into our Services, such as text, documents, or other materials used to interact with our AI tools (e.g., prompts, queries, or datasets).Communications: Information you provide when you contact us, such as through customer support, feedback forms, or surveys. b. Automatically Collected Information Usage Data: Information about how you interact with our Services, including IP addresses, device information (e.g., browser type, operating system), session duration, pages visited, and actions taken within the Services.AI Interaction Data: Metadata about your interactions with our AI tools, such as the type of queries submitted, frequency of use, and performance metrics, which we use to improve our models and Services. Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings or our cookie consent tool. c. Third-Party Data Integrated Services: If you connect third-party services (e.g., cloud storage, APIs, or collaboration tools) to our Services, we may collect information from those platforms as authorized by you. Publicly Available Data: For certain AI functionalities (e.g., market analysis or research tools), we may process publicly available data from the web or social media platforms, in compliance with applicable laws and terms of service. d. Sensitive Data We may process sensitive personal information (e.g., biometric data, health data, or financial data) only when explicitly provided by you for specific AI features and with your explicit consent, where required by law.

2. How We Use Your Information We use your information to deliver, maintain, and enhance our Services, as well as to comply with legal obligations. Specific purposes include: Providing and Improving Services: To process your inputs, generate AI outputs, personalize your experience, and optimize our algorithms through aggregated and anonymized data analysis. Account Management: To create and manage your account, process payments, and provide customer support. Analytics and Research: To analyze usage patterns, improve our AI models, and develop new features, ensuring that personal data is anonymized or pseudonymized where possible. Marketing and Communications: To send you updates, newsletters, or promotional materials about our Services, with your consent where required. You may opt out at any time. Security and Fraud Prevention: To detect, prevent, and respond to security incidents, fraud, or unauthorized use of our Services. Legal Compliance: To comply with applicable laws, regulations, and legal processes, including data protection and AI governance frameworks. We do not use your personal information to train our AI models unless explicitly authorized by you or when the data is fully anonymized and cannot be linked to you.

3. Legal Basis for Processing (GDPR Compliance)For users in the European Economic Area (EEA), UK, or other regions where GDPR or similar laws apply, we process your personal data based on the following legal grounds: Consent: When you provide explicit consent, such as for marketing or processing sensitive data. Contract: To fulfill our obligations under our Terms of Service or your subscription agreement. Legitimate Interests: For purposes like improving our Services, ensuring security, or conducting analytics, provided your rights are not overridden. Legal Obligation: To comply with applicable laws or respond to legal requests.

4. How We Share Your Information We do not sell your personal information. We may share your information in the following circumstances: Service Providers: With trusted third-party vendors (e.g., cloud hosting, payment processors, or analytics providers) who assist us in operating our Services, subject to strict confidentiality agreements and data protection compliance. Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred, with notice provided to you where required. Legal Requirements: When required by law, such as in response to a subpoena, court order, or regulatory request, or to protect our rights, safety, or property. With Your Consent: When you explicitly authorize us to share your information, such as when integrating third-party tools with our Services.

5. Data Retention We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to provide our Services, comply with legal obligations, or resolve disputes. For example: Account information is retained for the duration of your account and up to 12 months after account closure, unless longer retention is required by law. User content (e.g., AI prompts) is retained only as needed to provide the Services, unless you request its deletion or it is anonymized for AI training purposes with your consent. Usage data is retained in anonymized form for analytics, subject to applicable laws. You may request deletion of your data as described in Section 8.

6. Data Security We implement robust technical and organizational measures to protect your information, including: Encryption of data in transit and at rest. Access controls to limit data access to authorized personnel only. Regular security audits and vulnerability assessments.AI-specific safeguards to prevent unauthorized access to or misuse of AI-generated outputs. Despite these measures, no system is completely secure. If we detect a data breach, we will notify affected users and relevant authorities as required by law.

7. International Data Transfers As a global company, we may process or store your data in countries outside your region, including the United States. We ensure that such transfers comply with applicable data protection laws, using mechanisms like Standard Contractual Clauses (SCCs) for GDPR compliance or other approved safeguards.

8. Your Rights and Choices Depending on your location, you may have the following rights regarding your personal information: Access: Request a copy of the personal data we hold about you. Rectification: Correct inaccurate or incomplete data. Deletion: Request deletion of your data, subject to legal retention requirements. Restriction: Restrict how we process your data in certain circumstances. Data Portability: Receive your data in a structured, machine-readable format. Objection: Object to processing based on legitimate interests, including for marketing purposes. Withdraw Consent: Revoke consent for data processing at any time, without affecting prior processing. Opt-Out of Sales/Sharing: For California residents, opt out of the sale or sharing of personal information (note: we do not sell personal information).To exercise these rights, contact us at [email protected] (mailto:[email protected]). We will respond within the timeframes required by law (e.g., 30 days for GDPR, 45 days for CCPA). You may also lodge a complaint with your local data protection authority.

9. AI-Specific Considerations As an AI software company, we are committed to responsible AI practices: Transparency: We provide clear information about how our AI processes your data and generates outputs. Non-Discrimination: Our AI systems are designed to avoid bias and comply with AI governance frameworks, such as the EU AI Act. Data for AI Training: We do not use your personal data to train our AI models unless you explicitly opt in, and we anonymize data where possible. User Control: You can delete or restrict the use of your inputs to our AI tools, subject to technical limitations and legal requirements.

10. Cookies and Tracking We use cookies and similar technologies to enhance your experience and analyze usage. You can manage your preferences via our cookie consent tool or your browser settings. Essential cookies required for the operation of our Services cannot be disabled.

11. Third-Party Links and Integrations Our Services may contain links to third-party websites or allow integration with third-party tools. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before sharing your information.

12. Children’s Privacy Our Services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn that we have collected such information, we will delete it promptly.

13. Changes to This Privacy Policy We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes via email or through our Services at least 30 days before they take effect. Your continued use of our Services after the effective date constitutes acceptance of the updated policy.

14. Contact Us If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: ThinkCrest AI

Email: [email protected]
Address: 1010 W University Ave, Urbana Il, 61801, United States]
Phone: 217-286-2799

For GDPR purposes, our EU representative is:
[Insert EU Representative Name and Contact Details, if applicable] For CCPA inquiries, you may also reach us via our toll-free number: [Insert Toll-Free Number, if applicable].

15. Additional Information for Specific Regions a. California Residents (CCPA/CPRA)

You have the right to know what personal information we collect, use, disclose, or sell. You may opt out of sharing for targeted advertising (we do not sell personal information).We do not knowingly collect sensitive personal information without your consent. To exercise your rights, contact us at [email protected]. We comply with PIPEDA principles, including accountability, consent, and safeguarding. Contact us to access or correct your personal information.

This Privacy Policy was last updated on July 10, 2025.